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RailRestro Success Story
Today, nearly 6 billion people travel in Indian Railway and we Indians love this journey more than any other mode of transport. Train journeys, especially lengthy ones can get you hungry while you resist the desire to eat from the in-train caterer. The media has uncovered the pathetic side of train meals. This has made commuters apprehensive about consuming these meals.
To counter this issue, Manish Chandra came up with the concept of RailRestro. The objective of RailRestro is to ensure the easy and convenient availability of great food choices with variety & assortment and prepared in hygienic kitchen conditions for all consumer goods.
RailRestro - Company Highlights
- Startup Name-Railrestro.com
- Headquarter-Patna, India
- Sector-E-catering, E-commerce
- Founders-Mr Manish Chandra, Ms Suman Priya (Co-founder)
- Founded-2015
- Parent Organization-Yescom India Softech Pvt Ltd
- Website-railrestro.com
RailRestro - About and How it Works
Railrestro was founded in the year 2015 to provide healthy & hygienic food in the Indian railways operated trains. Passengers can easily order food in train. It partnered with almost 8000 premium restaurants around the country. The company's vision is to make healthy and hygienic food available in the train.
Research shows statics of food poisoning in the train and people are helpless to eat non-healthy food while traveling. The company's motive is to provide all kinds of food to the Indian Railway travelers so that they can have healthy and well-cooked food in the train. Railretsro.com provides all kinds of meals on the wheel for travelers starting from baby food to the heavy Thalis of specific regions in the country.
RailResto provides Online food in train
Through its PAN-India based business, it has also helped numerous restaurants to increase their revenue by allowing them to deliver food in the train with the partnership of Railrestro.
The team believes in making the Indian Travelers railway journey a healthy, hygienic, and tasty one. The business slogan of the startup Ralrestro.com is "spice up your train journey”.
You have numerous cuisines to pick from like North Indian, South Indian, Chinese, Mughlai, Hyderabad, Continental, Italian, Non-vegetarian, Vegetarian, and, of course, soft drinks. Besides all this, they ensure you that the local food suppliers, they have partnered with, cook hygienic food so that you do not have to rely on unhealthy snacks.
The railway food delivery company tracks the train in real time and makes sure that fresh food is made available to the passengers travelling in the train through its network restaurants across India. It provides online food in train at around 300 railway stations in India direct from the restaurant at the seat. Payments can be made directly online while placing the order or you can pay on delivery of the food too.
RailRestro - Founders and Team
Husband and Wife duo, Manish Chandra and Suman Priya are the Founders of Railrestro.
Founders of Railrestro
Manish Chandra and Suman Priya, Founders of Railrestro
Manish Chandra is the CEO & Director at Railrestro. He is a serial entrepreneur who has keen interest into e-commerce marketing buildups and startup Ideas
Suman Priya is Director and Co-founder at Railrestro. She is an inspiration who showed her faith in Manish's idea and helped him with full zeal to actualize the business idea into a business operation.
Currently there are more than 100 people working in-office and more than 300 work as delivery chain, freelancer and Marketing professionals.
"We hire only those motivated youths who believe in startup concept and ready to work for it. Our team enjoy a lot while working in the office. The environment is friendly and lively. Clubbed birthday celebration, anniversary celebration, lunch parties and festivals are organized frequently", says RailRestro owner Manish Chandra about the office culture.
RailRestro - Target Market Size
The company is into the e-catering services and having the authorization of IRCTC e-catering, it is operating in PAN India. It has served around 50 lakh meals on the train. The target audience is all the Indian railways' travelers. RailRestro is into e-commerce so all the measurement is done digitally with its AI-enabled website.
How was RailRestro Started?
Frequent railway journeys during Manish Chandra's ( Railrestro owner) college times made him realize the need for good food in the train. It was somewhere put in his mind to ring about some resolution to the food problems in the train. With the IRCTC portal and its partnership programs, the company came up in the market.
Initially, Railrestro owner, Manish discussed the idea with his family members and they were also the first investor of this company. His parents helped him to channelize and operate the business in the initial days. Later, Manish connected to different people in the same sector and fortunately, Railrestro received very good responses from the customers.
RailRestro - Business Model and Revenue Model
RailRestro has marketplace kind of business model, with wide network of vendor tie-ups with restaurants across India. It also has railrestro app for online food order in train. Passengers travelling via train can order food from the Railrestro Website, railrestro app or via call. It offers food as per the traveler preferences across multiple locations in India. It is an ISO certified company. Travellers need to provide their PNR details or train number information on the website to enable smooth delivery on time.
RailRestro - Growth and Revenue
During the first 3 months of Inception, RailRestro ran on a no-profit and no-loss model. It gained traction when it partnered with IRCTC, and started processing 600 orders/day nine months after starting out. The company’s revenue is estimated to be around $17M per year.
RailRestro - User Acquisition
The startup believes in providing a quality service to the passengers and that’s the single factor that attracts the customers to the brand. However, they are also onto the digital sphere so Google ads, Facebook campaigns, influencers programs also helped them to make Railretsro.com known amongst the general public at large.
RailRestro - Logo and Meaning
RailRestro embarked on this journey to be the most preferred brand for ordering meals during train journeys in India. Its logo has rail restro written between a symbol of train and a set of spoon, knife and fork. Rail Restro represents a restaurant in rail. It symbolizes that we can get our food in train from trusted restaurants. Its Logo rightly signifies the activities of the startup.
RailRestro - Funding
RailRestro is currently Bootstrapped (Nov 2020). It has no outside funding or other support launches.
RailRestro - Startup Challenges
"When we started our business the biggest challenge was to connect with the Restaurants and making them agree for the food deliveries in the train", recalls Manish Chandra, founder and CEO of Railrestro.
Initially the restaurant tie-ups were very difficult due to the trust issues and digital-unawareness. Slowly, their marketing team turned this hurdle into its strength by tie-up with more than 8,000 restaurants in each corner of the country.
RailRestro - FAQs
What is RailRestro?
RailRestro is an e-catering and e-commerce company in the food industry for Railway food delivery. It serves online food order in train.
Who is RailRestro owner?
Manish Chandra is the owner of RailRestro.
When was RailRestro founded?
RailRestro was founded in 2015.
How is the RailRestro's review?
It has been rated around 4 by the customers who ordered food in train from RailRestro.