Navi Success Story - Driving Smooth Transition of Financial Services Even Amidst Pandemic!

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Consumer durable financing demand is expanding across India as the country's urban population grows, brand awareness grows, and disposable income rises. Because it was the only secure and available choice for customers during the lockdown, internet options reported increased usage of financial services.

The Indian banking system is undergoing an unprecedented shift. Digital lending strategies are getting popular, putting banks' conventional retail lending procedures on the alert.

Even though the transition is pandemic-driven, the technology revolution that swept the financial world in the pre-Covid eras was on the verge of launching digital lending platforms. However, the virus made it grow at an incredible rate.

In 2018, Sachin Bansal and Ankit Agarwal formed a financial services firm, based in India, which is called Navi. The headquarters of the company are in Bangalore. Digital personal loans, home loans, healthcare insurance, mutual funds, and micro-loans are all available through Navi.

Navi - Company Highlights

  • Startup Name-Navi Technologies
  • Also Known As-BAC Acquisitions (BACQ), NAVI Finserv
  • Legal Name-Navi Technologies Pvt. Ltd.
  • Headquarters-Bengaluru, Karnataka, India
  • Industry-Banking, Financial Services, FinTech, Insurance
  • Founders-Ankit Agarwal, Sachin Bansal
  • Founded-2018
  • Areas Served-India
  • Current CEO-Sachin Bansal

Navi - About and How it Works?

Navi is working on a digital lending platform that will make finance-based services more economical, simple, and relevant to everyone. Navi is a digital lending software that offers you loans up to Rs. 20 lakhs in an entirely cashless approach. The company's platform enables customers to access financial services at a low cost through customer-friendly and innovation-driven enterprises in the financial services, banking and insurance space.

IT and consulting services, non-banking financial services such as loans and micro-finance, insurance products, and mutual funds are among Navi's integrated activities. The Securities and Exchange Board of India has also granted the business a stockbroking and investment advising licence, according to the regulatory filing (SEBI).

The duration of the loans offered by Navi ranges from 3 to 36 months. Navi Finserv also offers 2-wheeler, residential, local business, and educational loans in addition to consumer loans.

Navi works in three simple steps: -

  • Select loan and EMI amount
  • Complete KYC using Aadhar and PAN
  • Instant money is transferred to your bank account

Navi - Industry

During the projected period, the Digital Lending Market is estimated to grow at a CAGR of around 11.9% (2022 - 2026). Because of the Covid-19 outbreak, SMEs all around the world struggled to raise finances to keep their operations running during the crisis period.

An important driver that is driving the industry's expansion is shifting customer expectations and behaviour as a result of the numerous advantages provided by the digitalization of banking and financial services. Consumers come from various backgrounds and will need the loan for several reasons, including personal loans, SME financing, and house loans, amongst many others.

The lending environment has evolved dramatically over the years because of the fast implementation of digitalization in the BFSI business. In several areas around the world, conventional lending is still practised. The advantages given by digital solution providers, on the other hand, are progressively paving the way for business adoption of digital lending solutions and services.

Furthermore, various technical improvements, such as the widespread usage of smartphones, have resulted in a rise in the acceptance of digital banking across a variety of end-user industries. Artificial intelligence, machine learning, and cloud computing are also beneficial to financial institutions and banks because they can analyse large volumes of data on clients. This data and information are then compared to produce findings on appropriate assistance that clients desire, hence assisting in the development of customer relationships.

Navi - Founders and Team

Navi was founded by Ankit Agarwal and Sachin Bansal in 2018.

Ankit Agarwal

Navi's Chief Financial Officer is Ankit Agarwal. Ankit Agarwal studied Computer Science at IIT Delhi and then obtained an MBA from Ahmedabad's Indian Institute of Management. Agarwal was previously the VP at Deutsche bank. He also served as the VP and Director at the Bank of America before founding Navi with Sachin Bansal.

Sachin Bansal

Sachin Bansal joined Techspan after finishing his degree and worked there for a few weeks. As a Senior Software Engineer, he joined India in 2006. He quit Amazon in 2007 and co-founded Flipkart with Binny Bansal, his business partner. Bansal had served as the Chairman of Flipkart for over 10 years, after leaving the company in 2018. The ex-founder of Flipkart then founded Navi in the same year.

Navi Technologies chief Sachin Bansal announced that the company has appointed Vidit Aatrey as its independent director. The Co-founder and CEO of Meesho, Aatrey's appointment has been effective from April 9th, which is still subject to completion of some formalities. Abhijit Bose, Shripad Nadkarni, and Usha Narayanan are the three other directors named by the company, where Bose is the Head of India of Whatsapp, and the founder of Ezetap; Nadkarni has worked with reputed organizations previously like Coca-Cola, Johnson & Johnson and more. and Narayanan has previous experiences with Lovelock & Lewes Chartered Accountants LLP, PricewaterhouseCooper, and more.  

Navi - Startup Story

After leaving Flipkart in December 2018, Sachin Bansal and an IIT-Delhi alumnus created BACQ Acquisitions Private Limited, which was eventually rebranded ad Navi Technologies Private Limited.

Soon after leaving Flipkart, the co-founder and chairman changed course to continue his mission to make his long-term dream happen. Sachin Bansal had his heart set on another great thing even as his Flipkart dream came to an end. Bansal's insatiable pursuit of something new can be observed in the fact that he has only spent a few months since leaving Flipkart without investing in or acquiring a firm - mostly for his current venture Navi Technologies.

Despite the lockdown, Navi's founder and CEO invested INR 3,000 crore in his firm and built a personal lending app. Flipkart, like Navi, which has acquired a series of businesses in the last 2 years, was built on a foundation of mergers.

Navi - Name, Logo, and Tagline

Navi stands for"new" which depicts what the company stands for.

The new India is becoming more and more accepting when it comes to the digitalisation of financial services and banking, which is what Navi does.

Navi's tagline says, "Get Instant Loan using Navi."

Navi - Vision and Mission

Navi's mission statement says, "Our mission is to provide financial products and services that are simple, affordable and accessible by building a customer-centric and technology-first organization."

Navi - Business Model and Revenue Model

When it comes to Navi Technologies Business Model, the company has emphasised technology-enabled financial and banking services, as well as the seamless integration of the neo banking model with traditional banking services and assurance. To gain domain understanding, Sachin Bansal has teamed up with fellow IIT Delhi alumni Ankit Agarwal, who is a banker by profession.

"Building a universal bank is a reflection of our commitment to provide financial services to those who need them most. Our vision is to go beyond what hitherto has been broadly defined as 'financial inclusion and provide access to formal financial services using technology that people can use intuitively and easily." - Sachin Bansal.

It's worth mentioning that Navi only operated for 3 to 4 months in FY19. Navi's NBFC business provided over 72% of this income in the form of interest income and related fees. The remaining 8% and 20% of revenue came from the insurance industry and advisory services, respectively.

Navi - Competitors

Navi Technologies' main rivals include:

  • Autorite Des Marches Financiers
  • FIS
  • Abhipra Capital
  • Tacotax  

Navi - Future Plans

Navi Technologies, owned by Sachin Bansal, is allegedly aiming to file a draught red herring prospectus (DRHP) with SEBI for a 4,000 crore initial public offering (IPO) shortly.

According to sources, the firm plans to make its initial public offering (IPO) in June of this year. The IPO will be conducted purely through fresh share issuance, with no component of an OFS (offer for sale). Bansal owns almost 97% of the firm and will not dilute his holdings in the IPO.

The IPO is intended to aid Navi's expansion in personal loans, microfinancing, and mutual funds, in addition to its mutual fund operations. Navi is also expected to utilise the funds to fund its expansion goals, which include creating a loan book of 20,000 crores in the next two years and obtaining roughly 15,000 crores in debt from the public markets over the same time frame.

Navi became a public company in February 2022, in preparation for an initial public offering. The fintech firm has enlisted the aid of ICICI Securities, BofA Securities, and Axis Capital to manage its public offering.


Who founded Navi?

Sachin Bansal and Ankit Agarwal founded Navi.

When was Navi founded?

Navi was founded by Ankit Agarwal and Sachin Bansal in 2018.

Is Navi NBFC registered?

Navi Finserv (Navi) is an RBI-registered non-banking financial company (NBFC).

How does Navi operate?

IT and consulting services, non-banking financial services such as loans and micro-finance, insurance products, and mutual funds are among Navi's integrated activities. The Securities and Exchange Board of India has also granted the business a stockbroking and investment advising licence, according to the regulatory filing (SEBI).

Who are Navi founders?

The Navi startup founders are Sachin Bansal and Ankit Agarwal.

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