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HomeSuccess StoryRAMP Success Story: Garage The best garage management software which helps garage...

RAMP Success Story: Garage The best garage management software which helps garage owner to manage customers (CRM)

RAMP Success Story

RAMP Success story The automotive aftermarket is a huge industry generating crazy money. According to a report by Grand View Research, the global automotive aftermarket was valued at USD 369.2 billion in 2018 and is expected to grow at a CAGR of 3.9% from 2019 to 2025. The Indian automotive aftermarket follows the same trend and is likely to be valued at INR 75000 crore by 2020. The stakeholders in this segment are many: exporters, importers, manufacturers, wholesalers, replacement parts distributors, suppliers, retailers, and automobile repair/maintenance franchises.

Despite being a fast-growing sector, the Indian automotive aftermarket still remains unorganized. Many automobile repair facilities are far away from using technology to handle their day to day business. Seeing this, RAMP startup was founded with the mission to bridge the gap between car maintenance facilities and data driven decision-making. It provides one of best Automotive Garage Management Software.

RAMP- Company Highlights

  • Startup Name-RAMP
  • Headquarters-Hyderabad
  • Founders-Amit Kumar, Praveen Yalla, and Rakesh Biswal
  • Sector-Automotive Aftermarket
  • Founded-2016
  • Website-[RAMP]
  • Parent Organization-Shanrohi Technologies Private Limited

RAMP – About

RAMP is an integrated service center management software that helps auto repair shop owners and managers to mediate administrative tasks with ease. RAMP has numerous features useful for day-to-day auto service management processes. On RAMP’s platform, the garages act as an interface for all the stakeholders involved.

“We are creating an integrated online community of stakeholders from the highly unorganized automotive aftermarket industry and facilitating seamless business transactions between them by digitizing their business processes and linking each other through one platform called RAMP,” says Amit while explaining the idea behind his startup

RAMP – Industry Details

Several studies from McKinsey, Frost and Sullivan, and the GOI indicate that the automotive aftermarket in India alone accounted for approximately USD 9 billion in 2017. The aftermarket industry is likely to expand at a CAGR of 7.6% over the forecast period i.e. 2017-2025.

Besides the inherent challenges, the good thing is that the market is virgin and the early signs of adoption primarily driven by the growing awareness of digitization is extremely promising!

RAMP – Founders And Team

RAMP was founded in 2016 by Amit Kumar, Praveen Yalla and Rakesh Biswal. Amit Kumar, Praveen Yalla, Rakesh Biswal. 

Prior to starting RAMP, Amit set up a couple of companies which helped him learn from successes and failures. These endeavors also gave him solid knowledge of execution, business development, finance, and strategy. He also supported several startups in the environment, infrastructure, and e-commerce domains, assisting them with fundraising, business strategies, and execution.

RAMP – Founders and Team

The company has a size of 50 employees. There are senior personnel in the role of directors who own the operations and sales segments while fulfilling the most important responsibility of building a team and work culture.

At the epicenter of our ideology of creating a work culture to cherish, lies our efforts to create enough growth and learning opportunities for all the people who join our journey of creating tremendous value for this industry. The objective is to build leaders from within the team and make them ready to take up bigger responsibilities during our growth and expansion. Being a startup, we have been able to create a good work-life balance apart from having great learning and great relationships among our people. The team members have their say in almost everything we do and are provided ample opportunities to add value to the system.

RAMP – How was it Started?

“In our continuous efforts of identifying an unaddressed problem statement in the market we had by then burnt our hands with a couple of failures before RAMP,” Amit recalls.

Amit, Praveen, and Rakesh wanted to create something that could add some real value to the market. But they weren’t sure of which sector to concentrate on, and kept creating software for solving the issues of different startups. It was one afternoon in January 2016 when Amit received a phone call from a friend who owned vehicle workshops. He needed assistance in designing a solution to help him manage his business. In order to understand the business and its problems, Amit visited a couple of workshops on the same day to get some real-time feedback. This led Amit to discover an unorganized sector which was in dire need of solid solutions.

RAMP – Name And Logo

RAMP stands for “Reliable Automobile Maintenance Partners”.

The intention initially was to have a name that could be easily remembered and related to the industry. RAMP was chosen because it was a tool with which the automotive aftermarket could ‘ramp up’ their businesses with.

The icon was chosen based on the most commonly used parts, and the color conventions reflect the most prominent colors used in the aftermarket industry. The color green represents positivity while grey and black proudly reflect the color of the hands of the employees in this industry. It attests the hard work these individuals put in every single day.

RAMP – Product And Services

RAMP automotive is amongst the first to bring various stakeholders of the automotive aftermarket onto a single platform. On this platform, the garages form the nucleus and act as an interfacing point with all the stakeholders

Apart from the garages, other stakeholders who are a part of the system can seamlessly transact with various entities while maintaining their business processes on RAMP.

The industry lacks skilled professionals who can use complex software solutions. The attrition level in this industry is also very high which limits the patience of  business owners to train employees as training becomes a never-ending process. For example, they have new computer operators coming in every other month and it is a tedious task to train these new operators each time the old one leaves. Hence, there was a need for an easy to use and operate solution.

RAMP – Launch

RAMP began in Hyderabad with a team of 4 people including the founders. In the initial stages, it was Amit who solely was responsible for sales and the remaining team members were into product development. Eventually, the company ventured into other cities by identifying clients online.

RAMP – Revenue Model

The RAMP revenue model is that of an annual subscription charged to the users. A lot of cross-sale and up-sale opportunities have been enabled which currently forms the backbone of the revenues generated.

RAMP – Startup Challenges

Most of the products in this industry were designed as per the understanding of the developers/ designers of the respective companies and not necessarily as per the market feedback. This approach produced complex products which in turn created a a general perception amongst people that software is a very confusing entity to use and is not meant for semi-literate or illiterate users who constitute the majority of the workforce.

“To increase productivity, the team started working around the clock! On a lighter note, our army of people were owls at night and spartans during the day !. I feel blessed to have a team like this!” Amit says recounting the initial challenges the company faced.

RAMP – Competitors

Being an early mover, there is no Major Competition for RAMP.

Amit chimes in, “The market we are operating has a huge potential and the pie is very big. Assuming that there would be only one player who can capture the complete market will not be wise. Today RAMP is one of the most prominent players in the market apart from being one of the earliest movers in this space. Apart from some industry majors who are trying to work in the same space, we have seen some startups coming up in a couple of other locations with products being in very nascent stages. This space offers many opportunities along with the problems and it would be very interesting to see how all these players get along and address the problem of this industry as a whole.”

RAMP – Advisors And Mentors

Mr.Viiveck Verma has been an advisor and mentor since the beginning. He brings vast experience of corporate management along with expertise of nurturing, guiding, and advising startups. Apart from serving at the executive level of many MNCs, Viiveck is a member of Hyderabad Angels and several other startup communities.

Mr. Ravi Sadh joined Shanrohi Technologies’ advisory board in 2018 and has been in this industry from the past 35 years. Starting his career as a mechanic, he today serves as the director in several companies that are into the automotive aftermarket and services. He also serves as an Executive Member of the All India Automobile Workshops of India (AIAWA) and has been an active part of making the RAMP team aware of the ground realities of this industry.

RAMP – Growth

Amit says, “The company has been doing good but there is a lot that has to be achieved!”

The company has grown 200% each year and has customers in over 100 cities globally with its team established in eight of these cities. Shanrohi Technologies is working to onboard another 3000 customers this financial year.

With each passing day, the company’s sales team is getting stronger.  Shanrohi Technologies’ mission is to have RAMP partnered garages in every 3 km on an average

RAMP – FAQs

What is Garage Management Software?

Garage management software bridges the gap between car maintenance facilities and data driven decision-making. It helps to achieve auto shop goals by automating procedures, tracking customer vehicle history, and maintaining a database of other stakeholders.

What is RAMP software?

RAMP is an integrated service center management software that helps auto repair shop owners and managers to mediate administrative tasks with ease. On RAMP’s platform, the garages act as an interface for all the stakeholders involved.

What are the main features of Ramp Garage Management?

The key features of Ramp Garage Management are as follows: CRM, Vendor Management, Employee Management, Order Management, MIS Reports, Parts Management, Purchasing, Receipt Printing, Service History, Taxation Reports, Sales Management, Client Management etc.,

Who are the typical users of Ramp Garage Management?

It has the following typical customers: Startups, SMEs, Agencies, Enterprises etc.,